Tired & Overworked
What do you do when you’re spending hours and hours on running your business when you really want to be curled up with a good book or a glass of wine, relaxing with your family? You want your nights back, and your weekends. You’re sick to death of having to go in to work on a Saturday to do the pays when everyone else is at the beach. Or staying up for hours after the rest of the family has gone to bed to pay the bills and do your BAS. So what do you do?
This is a case study about a real life client who had this very problem. Let’s call her Lisa. Not her real name, but I’ve got to respect her privacy.
Lisa has a nice little business in the wellness industry and she employs five staff to help her out. She’s a mum and her hubby has his own business as well. He works long hours and Lisa is the one who does all the home stuff. She does the cooking and the cleaning and all the kid stuff. She’s told me that she sometimes feels like she’s trying to fit her business in around the rest of her life. This is a full sized profitable business and she loves what she does. But she just doesn’t have time.
Lisa was at her wits end when she came and saw me for the first time and she didn’t know I could help her with the time issue. She was actually just looking for someone to do her tax return, but we got talking and I suggested she try Xero. Xero is accounting software and I just love it. It’s easy to use, intuitive and has heaps of time saving features. It also does payroll which was the main reason I suggested it as Lisa was still using a manual wages book and calculating the tax and super with a calculator every week (she has casual staff so the pays were different depending on the hours worked).
We set up her Xero file and the Payroll, hooked up the bank feeds, and did some training to get her up and running. The other thing we did was establish proper systems and processes. Having a system helps keep things under control, and my hope was that she would be able to let go of some of the things she felt that only she could do and teach one of her staff to do them instead. This would free her up to do other things that really were things that only she could do.
We did a followup training session a month later to answer any questions Lisa had and to make sure everything was working properly. We also looked at streamlining things some more to save more time.
Then at the end of the quarter we got together again to do the BAS. For that first quarter we sat side by side and did the BAS together but as time goes on Lisa will be able to do it herself. We’ll be here if she needs the help of course, but the idea is that she can do it herself and be confident that everything is accounted for. Eventually she might outsource to a bookkeeper but for now she’s happy to be able to handle it herself.
The difference in Lisa is amazing. She is a lot more relaxed and she told me that the new way of doing things has changed her life. Payroll has gone from being a two hour job to taking fifteen minutes a week. Tops! Keeping the books up to date and managing the finances is no longer a Saturday morning marathon or staying up late at night. Sure, there is still work to do, but the reconciling can be done in between clients with an hour a week for paying the bills instead of sitting up to all hours every night trying to get it all done. Lisa found she could also delegate some of those jobs she had felt that only she could do. I didn’t make her, honest! I might have quietly suggested it, but it was her decision as to what she wanted to let go of. Having a system in place meant she could get someone else to do it and know that it was done properly. It also made it really easy to check if it was done and I think the staff like knowing where they stand too.
So if you’re like Lisa and feeling a bit out of control, a bit over it all, and want to reclaim your life and your time have a chat to us about getting set up with Xero and getting your systems and processes sorted.
Listen to your numbers, read their story, and watch your business Bloom